Your Say: Do you buy things or shop on Facebook or Instagram?
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Online shopping is now something most of us are accustomed to and I’m sure every single one of you reading this has, at one point or another, bought something online. But a relatively recent phenomenon I’ve noticed, is the selling of products via Facebook or increasingly, Instagram. I don’t know if it’s just a local phenomenon or if it’s something that’s also happening elsewhere in the world so it’ll be interesting to hear your views.
I realise these 2 platforms have a low cost entry (free) with no need to own a domain or host a website or have an estore template. A lot of the time, from what I observe, you email, leave a comment, or more popularly, send a private message or text by Whatsapp to the seller to purchase the items you are interested in.
I do notice that a lot of luxury product resellers use this medium of sale, as do sellers of imported cosmetics or people who run “sprees” for hard to get products or cosmetics. I’d watched and observed this for a while and while I note that some very popular Facebook pages or Instagram accounts seem to do a roaring trade, which does boost their credibility, I’d always been hesitant because I’m a bit of a traditionalist.
I prefer shopping from a proper online store and I stick to the big ones unless I’m looking for a very niche item. I basically want someone I can hold accountable if something goes wrong. But I recently dipped my toes into this grey world of Facebook/Instagram shopping and I have to say that it has left me feeling wanting.
I’m curious if any of you do buy things or shop on Facebook pages or through Instagram accounts, or if you are a seller, if you find it to be an effective or successful medium
