American Airlines CEO Doug Parker gave good marks for merger progress so far with plenty of work to do.
He cited progress implementing “the world’s largest code-sharing arrangement” between American and US Airways; US Airways joining oneworld and the transatlantic joint venture ith British Airways, Iberia, and Finnair; and re-banking the Miami hub to make for more attractive flight connections.
They’ve co-located facilities for the two airlines at 80 airports are “are negotiating for new contracts covering workers from both carriers.” (I’m not sure how it’s an accomplishment already to be negotiating as opposed to, say, ‘have negotiated’).
The airlines are profitable, though there are certainly some gaps in the operation like weakness in South America that American has bet heavily on.
I’d paint a slightly different picture. If the standard were simply, are flyers better off now than they were a year ago? the answer would clearly be no.
It’s not all bad, some news is mixed. US Airways is serving more food than before, while American is serving less.
And some changes were inevitable — which is why a simple ‘before and after’ comparison really isn’t fair. The death of the double miles award was going to happen no matter what. American was the last holdout charging ‘only’ double for extra (last seat!) availability on (most of) its flights. There was no way that was going to be sustained.
And the merger has probably given us at least a temporary reprieve from the programs going revenue-based. US Airways supposedly had such a program in the queue, shelved due to the pending merger. And now they’re more focused on integrating than changing.
The downsides for flyers are not all consolidation-driven per se, it’s that
I never saw a particularly strong legal case against the merger and I said so, because the rule of law matters and being honest rather than just self-serving matters. But I expect many more unhappy campers to come because that’s what airline mergers deliver.
That said, I still choose American because Delta runs a good operation but a lousy frequent flyer program and doesn’t work well for my routes, and United runs a lousy operation and a program that’s less good for my needs than American’s.
I always expect regression towards the mean, I’m glad I started flying American right before United and Continental’s big bang of their programs and passenger service systems. And I will keep focusing there at least until the current value proposition shifts materially.
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