After a man added his 13-year old son to his Verizon plan, his cellphone bill rocketed to nearly $22,000. In a month's time, the boy downloaded almost 1.4 million kilobytes of data. The family didn't...
In a push to get people buying DVDs and Blu-rays online rather than off shelves, Amazon is tossing in a nice little bonus: a digital copy of the film to rent or keep, HD Digest reports: Over 300 disc...
Just about every financial adviser demands you max out your 401(k) contributions, at least to the percentage your employer matches, which is why it's refreshing to see a rare counter-argument. Person...
As if there weren't enough ways to spend money on nothing on eBay, the holiday season has brought a wave of dubious make-my-Christmas donation solicitations, MSNBC reports. Most of the posts, which c...
Patrick was frustrated. He explains that he was stuck with a defective and non-functional Lenovo laptop that was only a few months old. Before pursuing a chargeback, he decided to send a letter to th...
Motorola handsets, cell phone ringtones, BP propane, Sony VAIO laptops, and the hormone replacement medication Estratest: if you purchased any of these items, you could be eligible for some recently ...
Sure, LEDs are a great new energy-saving technology. The problem is, they're no match for a Midwestern winter. That's what the town of West Bend, Wis. learned when they installed LED traffic signals....
Chelsea moved to London while she was still under a T-Mobile USA contract. This would be a perfectly legitimate reason to let her out of her contract without an early termination fee. Unfortunately, ...
Collectively as a culture, we never did figure out what to call the decade that's ending in two weeks, did we? The '00s... the aughts? Whatever you call it, our everyday lives have changed quite a bi...
Frustrated with a room mix-up and subsequent bad customer service at Planet Hollywood's hotel/casino in Las Vegas, Brad expressed his frustration in a note on their Facebook fan page. I signed up as ...
Thanks to e-mail and online bill payments, mailboxes are a lot less personal than they used to be. According to WalletPop, each week, the average American receives 1.5 pieces of mail they might actua...
Reader Justin may have discovered the real reason for California's fiscal crisis. He owes the DMV $14, but says that the DMV doesn't seem to want his money. Which is strange, since this is the opposi...
Perhaps Greg is just lucky. Or it could be that TracFone's customer service has improved quite a bit since we posted their executive customer service number a little over a year ago. Whatever the cas...
It might be tempting to open a store-only credit card, especially when you're about to make a big purchase and retailers offer big discounts to open an account on the spot. The problem is, that card ...
We've kept quiet about the rampant commercialization of classic holiday programming, in part because we kinda like our plush Bumble, and in part because, well, what's more commercial in the first pla...
Long before the national robot hamster shortage began, before fights broke out over the toy critters, and even before Consumerist took notice of the trend, Stacey's daughters wanted Zhu Zhu Pets for ...
When the last Series E savings bonds left the Treasury back in June of 1980, I bet it didn't expect that it, and $16.7 billion dollars worth of his buddies, would still be out in the wild almost thir...
Well, makers of sugary cereals have failed to convince the public that they can prevent swine flu, and that they're a legitimate part of a healthy breakfast. Now General Mills will join Kellogg's in ...
The House of Representatives today passed the Wall Street Financial Reform and Consumer Protection Act, with a 223-202 vote. No Republicans voted for the bill, and 27 Democrats joined the nay column,...
Here are eight cool photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post, and one silly one I just want you to see. Also, be sure to ...
Rob's local Kroger pharmacy screwed up the prescription on his kid's TamiFlu. Rob caught the error before any harm was done, and he's not the confrontational type. In fact, he's wondering whether he ...
Stephanie just encountered a Chase CSR who I'm pretty sure will never fall victim to social engineering, and who would likely be unbreakable in a courtroom cross-examination, too. Of course, in Steph...
Is Romance Ruining Your Waistline? "A study looked at almost 1300 'romantic partners' and found women who lived with a partner for at least a year increased the likelihood of being obese. For men, th...
What do you do when a Sears delivery driver runs over one of your dogs and kills it, but all Sears will tell you is that it's your fault for letting your dog out of the house? You start a website cal...
Michael would like some faster Internet tubes to run into his house. He would be happy to give his ISP, Verizon DSL, money to provide this service, but he can't. He writes that repeated calls to Veri...
Men's Health was recently busted for reusing an old cover almost word for word. Now Men's Health Editor-in- Chief David Zinczenko is telling the NY Post that it wasn't a mistake, it's part of a secre...
A Florida McDonald's has been sued for refusing to hire a transgender woman. The applicant, 17-year-old Zikerria Bellamy, says that after she didn't check a gender box on the application, then reluct...
Cory Doctorow is self-publishing a book and documenting the process for Publishers Weekly. His latest column is about selling audiobook versions of his past works, and how both Apple and Audible have...
The felony piracy charges against a woman who accidentally taped a few minutes of the film "New Moon" while taking videos of her sister's birthday party have been dropped. The incident occurred at a ...
UPDATED: No, Wells Fargo, You Can't Leave Animals To Die Man Pays Best Buy For Washer/Dryer, It Doesn't Appear, Takes Laundry To Store, Shames Store Into Delivering Let This Comic Strip Show You How ...
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