QuickBooks Error H202 is a multi-user error that gets triggered while switching QuickBooks to Multi-user mode. The error is usually caused due to the issues with the QuickBooks Database Server Manager or connection to the server, which prevents QuickBooks from switching from single-user mode to multi-user mode. If you face such multi-user errors and don’t know how to troubleshoot the error, this article is for you. The information given below in this article includes the causes of the error with its solutions. Read the complete article to know the solution that suits your situation.
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If you need technical assistance with the error’s troubleshooting, dial 1.800.579.0391 and get help from a QuickBooks expert
Troubleshooting methods to fix QuickBooks Desktop Error H202
Run Database Server Manager on the Server
The multi-user error H202 might be caused due issues with the database server manager. You can diagnose and repair the error by running the QuickBooks Database Server Manager on your server. The steps to run the QuickBooks Database Server Manager are given below:
1.Open QuickBooks and click Network Issues.
2.Then select QuickBooks Database server manager.
3.From the Scan Folder tab, under the add the folder’s containing your company files section, if you see your company file folder, click the start scan button.
4.If you don’t see your folder under Add the folder’s containing your company files, click the Browse button, then Search and select the company file folder.
5.Then click start scan.
6.Once the scan is complete, select Close.
7.Then go to every workstation where you see the error H202, and open QuickBooks.
8.Click the File menu and select switch to multi-user mode.
Configure Firewall Settings on the Server
Firewall settings can sometimes interrupt QuickBooks from connecting to the server. You can resolve the error by adding the firewall port exception for QuickBooks. Follow the steps given below to add the firewall port exception:
1.Click the Windows Start menu.
2.Type Windows Firewall in the search box and open the first result you see.
3.In the firewall window, choose the Advanced Settings option.
4.From the left pane, right-click the Inbound Rules.
5.Select the New Rule option.
6.Choose the Port checkbox, then click the Next button.
7.Check if the TCP checkbox is selected. If the checkbox is not selected, click TCP.
8.Then in the textbox beside the specified local ports field, type the ports required for the QuickBooks version on your computer.
a. QuickBooks Desktop 2020: 8019, XXXXX.
b. QuickBooks Desktop 2019: 8019, XXXXX.
c. QuickBooks Desktop 2018: 8019, 56728, 55378-55382..
d. QuickBooks Desktop 2017: 8019, 56727- 55377.
Click the Next button once you have typed your port number.
Choose Allow the Connection and select the Next button.
If given the option, select all the profile’s checkboxes, and then click Next.
After that, set up a rule. The name of the rule can be like QB Ports (year).
Finally, click the Finish button.
The information given above in this article lists the causes of the QuickBooks Error H202 with the solutions. The solutions primarily included running the Database server Manager and configuring the firewall. However, if the solutions mentioned above in this article didn’t help fix the error, it might be possible that certain services are not working properly on your server. You need to check Services on your server to resolve the error. If checking services didn’t help either, dial 1.800.579.0391 and consult a QuickBooks Professional for immediate help.