Carrie Upshaw

Common iPhone Issues

Do you own an iPhone? Surely you might have bumped into some of the most common iPhone issues at least once in your lifetime. But believe it or not, these iPhone problems are common among all users worldwide, so before freaking out and rushing to your closest iPhone maintenance center, check out our following tips and discover how to handle an effective device maintenance by yourself, without the need of an expensive, Apple-savvy technician.

Common iPhone Issues - Explanations & Solutions

White Screen of Death

The White Screen of Death is usually related to failed upgrades, jailbreak or hardware problems. First, try restarting your device (or hard reset your iPhone, if it doesn’t work). If the screen remains unchanged, boot your device in DFU (Device Firmware Upgrade) mode through iTunes.

Keep in mind that the hard reset (or factory reset) and DFU mode will clear all your settings and data, so if you lack an iCloud or iTunes backup, try to recover it through Stellar Recovery first and then apply the hard reset or DFU. You can perform the former by holding the Power and Home buttons together, and then letting them go when the Apple logo appears.

Lost Data after Upgrade or Jailbreak

A jailbreak or new update tends to delete important files, such as videos, photos, messages, etc. If you have iCloud or iTunes backup, then don’t worry: everything is there. However, if you just want to recover certain things, try the Stellar Data Recovery tool to rescue your specific files.

Water Damage

Let’s say that you spilled your drink over your iPhone, or worse: it accidentally fell into the swimming pool! A water damaged iPhone is not fun. Sadly, the only fix for this is based purely on luck: some iPhones may still turn on and work well, but others won’t. And in the worst cases, they might also lose data!

First things first: dry your device with a towel and carefully remove the SIM card. Don’t charge it, don’t turn it on, don’t even touch it. Leave it alone for two days until it is completely dried off.

If it turns on, but unfortunately lost your precious data, once again, don’t panic. You can recover your files with iCloud or iTunes, or with Stellar Data Recovery, as we stated above.

Battery Life Issues

Many iPhone users worldwide face this pestering issue: short battery life. In most cases, this occurs after an iOS upgrade, but the fixes are simple. Either you activate a hard reset, or manage the apps that consume too much battery. If managing the apps still doesn’t work and you don’t want to perform a hard reset, then uninstalling the apps is usually the safest and most effective way out.

Black Screen

This is one of the trickiest issues. A black screen could be caused by water spills, an app update, a malfunctioning firmware, physical damage, jailbreak… Anyways, it could be anything!

Try charging your iPhone completely. If the black screen remains there, reset your device to factory settings through iTunes. Remember that this will cause data loss, so back it up before.

High Temperature

As the powerful devices they are, iPhones tend to overheat quite often and this is quite dangerous for its user.

First of all, place your iPhone in a cooler environment, away from heat and sunlight. Remove its case and leave it alone for a moment; as a matter of fact, don’t even use it for a while! It should cool off soon and go back to normality.

Another thing you could also do is to activate the “Reset All Settings” option in your device, or update a new iOS; these two tend to solve this issue altogether.

Camera Crash

You can lose many photos if your Camera Roll crashes, and you won’t even be able to use it until it gets fixed. Once again, only a hard reset can fix this issue, but remember that this means complete data loss. Back up everything before applying this repair to your camera.

Disabled / Inaccessible iPhone

We’re humans. We’re not perfect. We all can forget our iPhone passcode sometime and this is nothing to be ashamed of.

If you don’t enter the correct passcode after several attempts, your iPhone will get disabled. If you can’t remember your passcode at all, then reset your device and set a new password (you can do it through iTunes or iCloud), or, again, use Recovery Mode. Remember that this will delete all your data, so save everything before you attempt this fix.

Stuck on iPhone Logo

A jailbreak, a failed iOS update, hardware malfunctions, deletion of some vital software files and other similar circumstances can lead your device to be perpetually stuck on the Apple logo screen. You can fix this by restarting your phone, but if it doesn’t work, either a hard reset or Recovery Mode will do the trick. Remember: restore your data before you attempt this solution.

Apps Freeze or Suddenly Quit

Sometimes an iPhone app will freeze when you use it. Most of the time, it is because the iOS version doesn’t support the app, or because the app itself is not properly installed. Try restarting your device first; if it doesn’t work, then find the latest version of the app and reinstall it.

Proximity Sensor Malfunctioning

You’ll know your proximity sensor is not working properly if your iPhone’s display screen is lit during your calls. This tends to happen because of a hardware flaw (especially if you just replaced an iPhone screen), or even because of a faulty software.

Once again, try restarting your device, and if it doesn’t work, reboot, perform a factory reset or activate DFU mode through iTunes. Perform any necessary backup before doing this, of course.

Touch Screen Doesn’t Work

If this problem appeared after your screen suffered some sort of physical damage, then you have to take it to an Apple service center. However, if that’s not the case, then sometimes this problem appears because your screen is not clean enough and/or dry. Polish it a little bit and then restart your device. If your screen remains unresponsive, clear the cache data and free up some storage space. That should fix it.

iPhone Error 56

This error occurs when you try to restore your device through iTunes, and it’s usually because of hardware or software-related issues.

You can usually fix this problem if you use another USB cable, try another port or simply use another computer. For extra caution, close any third-party software, games, antivirus, and so on in your device before accessing into it through iTunes. If this doesn’t solve it, you might have to restore your iPhone through DFU mode, but again: backup everything before performing this fix.

Problems with Bluetooth

One of the iPhone’s most reported problems is its continuous failed Bluetooth connection to other devices. The simplest fix so far is to turn off and on the Bluetooth option and then restart your iPhone (or just toggle Airplane Mode). If it doesn’t work either, then select “Forget this Device” in the Bluetooth section inside of Settings and try to sync it to your phone again. You could also wait for the new iOS update, which seems to solve this issue too.

Connectivity Issues

This is something that many users complained about after the launch of the iOS 11: their phones won’t connect to their personal Wi-Fi networks.

In this case, you have to restart your phone first and also ensure that your Wi-Fi connection Apple-friendly. If these don’t solve your problem, attempt “Reset Network Settings” in your phone’s settings and try to reconnect. Again, if these don't work, then either upgrade your device or restore an earlier version.

Wait. Are you experiencing a different kind of issue? Ok, let’s check them out.

Why is my iPhone not working properly?

This is because of many reasons, and we bet it’s one of the issues we just listed above, but even if you could pinpoint which one it is exactly, you can see that most issues could still be solved with an easy reboot.

First, restart your iPhone and check if your issue disappeared. If it didn’t, backup your data via iTunes and iCloud and perform a hard reset.

Boot up your iPhone once again. If it turns on and everything works well, congratulations! You just solved your issue! Now you just have to restore your data and you can go back to normality.

Why is my phone screen glitching?

Many people believe that this issue could be caused by a malfunctioning LCD panel, but in reality, it could also be a faulty software. Check if any of your installed apps require LOTS of resolution; chances are, the app is consuming too much screen power. The best solution for this one would be to uninstall the app. It’s not worth it if it’s going to damage your hardware.

As you can see, most common iPhone issues are easy to fix and are usually related to incompatible and faulty software. A reboot or a factory reset are the best solutions for a profound and efficient internal device maintenance, but it’s better to not resort to them unless it’s strictly needed. The Apple support centers are still the best choices for any other kind of iPhone maintenance service, but when it comes to the iPhone problems we just listed, it’s better to try first the fixes we just introduced to you so you can save yourself some money on something that you can actually do!

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