[berkman] Dries Buytaert
I’m at a Berkman (twitter: BerkmanCenter) lunchtime talk (I’m moderating, actually) where Dries Buytaert is giving a talk about some important changes in the Web.
NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people.
He begins by recounting his early days as the inventor of Drupal, in 2001. He’s also the founder of Acquia, one of the fastest growing tech companies in the US. It currently has 750 people working on products and services for Drupal. Drupal is used by about 3% of the billion web sites in the world.
When Drupal started, he felt he “could wrap his arms” around everything going on on the Web. Now that’s impossible, he says. E.g, Google AdWords were just starting, but now AdWords is a $65B business. The mobile Web didn’t exist. Social media didn’t yet exist. Drupal was (and is) Open Source, a concept that most people didn’t understand. “Drupal survived all of these changes in the market because we thought ahead” and then worked with the community.
“The Internet has changed dramatically” in the past decade. Big platforms have emerged. They’re starting to squeeze smaller sites out of the picture. There’s research that shows that many people think that Facebook is the Internet. “How can we save the open Web?,” Dries askes.
What do we mean by the open or closed Web? The closed Web consists of walled gardens. But these walled gardens also do some important good things: bringing millions of people online, helping human rights and liberties, and democratizing the sharing of information. But, their scale is scary . FB has 1.6B active users every month; Apple has over a billion IoS devices. Such behemoths can shape the news. They record data about our behavior, and they won’t stop until they know everything about us.
Dries shows a table of what the different big platforms know about us. “Google probably knows the most about us” because of gMail.
The closed web is winning “because it’s easier to use.” E.g., After Dries moved from Belgium to the US, Facebook and etc. made it much easier to stay in touch with his friends and family.
The open web is characterized by:
Creative freedom — you could create any site you wanted and style it anyway you pleased
Serendipity. That’s still there, but it’s less used. “We just scroll our FB feed and that’s it.”
Control — you owned your own data.
Decentralized — open standards connected the pieces
Templates dictate your creative license
Algorithms determine what you see
Privacy is in question
Information is siloed
The big platforms are exerting control. E.g., Twitter closed down its open API so it could control the clients that access it. FB launched “Free Basics” that controls which sites you can access. Google lets people purchase results.
There are three major trends we can’t ignore, he says.
First, there’s the “Big Reverse of the Web,” about which Dries has been blogging about. “We’re in a transformational stage of the Web,” flipping it on its head. We used to go to sites and get the information we want. Now information is coming to us. Info, products, and services will come to us at the right time on the right device.”
Second, “Data is eating the world.”
Third, “Rise of the machines.”
For example, “content will find us,” AKA “mobile or contextual information.” If your flight is cancelled, the info available to you at the airport will provide the relevant info, not offer you car rentals for when you arrive. This creates a better user experience, and “user experience always wins.”
Will the Web be open or closed? “It could go either way.” So we should be thinking about how we can build data-driven, user-centric algorithms. “How can we take back control over our data?” “How can we break the silos” and decentralize them while still offering the best user experience. “How do we compete with Google in a decentralized way. Not exactly easy.”
For this, we need more transparency about how data is captured and used, but also how the algorithms work. “We need an FDA for data and algorithms.” (He says he’s not sure about this.) “It would be good if someone could audit these algorithms,” because, for example, Google’s can affect an election. But how to do this? Maybe we need algorithms to audit the algorithms?
Second, we need to protect our data. Perhaps we should “build personal information brokers.” You unbundle FB and Google, put the data in one place, and through APIs give apps access to them. “Some organizations are experimenting with this.”
Third, decentralization and a better user experience. “For the open web to win, we need to be much better to use.” This is where Open Source and open standards come in, for they allow us to build a “layer of tech that enables different apps to communicate, and that makes them very easy to use.” This is very tricky. E.g., how do you make it easy to leave a comment on many different sites without requiring people to log in to each?
It may look almost impossible, but global projects like Drupal can have an impact, Dries says. “We have to try. Today the Web is used by billions of people. Tomorrow by more people.” The Internet of Things will accelerate the Net’s effect. “The Net will change everything, every country, every business, every life.” So, “we have a huge responsibility to build the web that is a great foundation for all these people for decades to come.”
(Because I was moderating the discussion, I couldn’t capture it here. Sorry.)
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