Make Your Ecommerce Order Processing Simple & Fast

You have invested a lot of time, money and effort to build up your ecommerce business and have finally brought it to a stage when you are receiving a constant stream of orders. All your hard work, however, can go down the drain unless your order processing is fast and one hundred per cent error free.

Just as in any other business, in the ecommerce business too it takes a very long time to earn a reputation but only a moment to lose it. Regardless of how attractive your prices are or how well stocked your estore is, erroneous or slow order processing will drive away your customers and reduce sales.

While there are certainly advantages to keeping tight control over your order management and product fulfilment, you might be hurting your sales more than helping them by attempting to build and maintain a commerce platform that needs constant updates to meet the needs of your growing business. The reality is that enterprise-level ecommerce is hard to do.

Ecommerce fulfilment needs not only large investments in infrastructure (warehouses, packaging and labeling equipment, etc.), it also requires expertise in managing inventory, supply chain, orders, returns, and customer service.

Basically, for most companies, this is out of their wheelhouse. Outsourcing ecommerce order processing allows your business to keep its eyes on the prize, while your full-service partner handles the complexities of ecommerce for you.

By outsourcing your ecommerce, including the technology implementation, inventory management, warehousing, fulfilment, returns, customer support and business infrastructure, you will save about 90% on upfront costs when utilising a full-service ecommerce partner. If built and managed in-house, a huge investment is needed for platform implementation, systems integration, web development, back office support, logistics and for hiring full-time employees to operate your ecommerce. Whereas when outsourced, an ecommerce provider will need a significantly smaller upfront investment because they will already have the people, processes, technology, and warehouses in place and ready to go.

Outsourcing your ecommerce order fulfilment accelerates innovation. Because you are not bound by the physical demands of fulfiling your ecommerce store, you can be more nimble and change your go-to-market strategy more quickly when required. You can experiment with new products, new geographic markets and new areas of promotions and customer acquisition, leaving the back office, technical and logistical headaches to your outsourced ecommerce provider. Outsourcing can also level the playing field with your major competitors.

If they already have a thriving ecommerce business, you can regain lost ground by choosing the right full-service ecommerce partner to help you quickly come up to speed.

Ecommerce has become a hugely complex and complicated beast in recent years as the market has gone global, consumers have become very picky and well-educated. To make matters worse, marketing has become fragmented, and the competition more fierce than ever. You can no longer pump huge amounts of TV advertising and sit back and wait for the orders to come in.

With the rise of the Internet, social media, and global trade, winning at ecommerce now needs massive investments in technology and IT staffing. If your organisation is not prepared to play in this arena, then outsourcing would be a wise alternative.